TriWest Healthcare Alliance

System Engineer Sr.

Recruiting Location Phoenix, AZ
ID 2020-3164

Overview

System Engineer Sr. at TriWest Healthcare Alliance

 

Taking Care of Our Nation’s Veterans.

It’s Who We Are. It’s What We Do.

 

Do you have a passion for serving those who served?

 

Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!

 

Our job is to make sure that America’s heroes get connected to health care in the community.

 

At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996

 

Provides advanced support and oversight for infrastructure related hardware and software including but not limited to virtual and physical servers, active directory, sharepoint, exchange, and 3rd party applications. Functions as a technical expert for the implementation and operational support of noted technologies. Periodically will conduct preliminary analysis, evaluation and recommendation of future technologies and solutions.Functions as a collaborative troubleshooter for groups assigned to troubleshoot complex and critical issues.

 

Responsibilities

o Manages and tunes platforms to ensure expected availability, performance and security levels are achieved.

o Maintains overall system compliance with information security policies and procedureso Supports annual security accreditation, and maintains security levels throughout the year

o Designs, develops, and implements configuration settings for all systems to meet TriWest security requirements.

o Serves as technical subject matter expert for the resolution of issues related to private or hosted infrastructure.

o Represents IT’s interests and concerns on complex projects through the lifecycle of a project, and escalates concerns to management as necessary

o Plans, schedules, and communicates system changes to other team members prior to implementation.

o Works towards cost effective solutions and enhancements to optimize functionality within the system. Researches options, performs cost benefit analysis, and develops written recommendations

o Oversees the installation, maintenance and performance metrics (up-time, adherence to Service Level Agreements) for TriWest's computer systems.

o Installs and maintains computer systems and equipment and insures that systems perform in a manner which meets business needs and objectives

o Assists with development and implementation of best practices, policies, processes and procedures for the IT Systems group.

o Manages complex Group Polices and maintains high-level security standards.

o Maintains documentation on systems, processes, and procedures

o Utilizes performance metrics software to monitor systems

o Performs other duties as assignedo Regular and reliable attendance is required.

Qualifications

ARE YOU QUALIFIED?

Education & Experience

Required:

o Bachelor's degree in Business, Computer Science, Engineering or related field, or equivalent experience

o 5+ years’ experience supporting hardware and software related data center infrastructure

5+ years’ experience in any of the following technologies: Microsoft Operating System software (DNS, DHCP, IIS, Clustering, etc., VMware ESX server, scripting, and one of more standard Microsoft backoffice applications (i.e. Exchange, MOSS, SCCM, BizTalk, etc.)

o Expertise with operational analysis and project management

o Working knowledge of Microsoft Server, Microsoft Applications and related technologies

Working knowledge of Active Directory.

o Experience supporting an environment with strict security standards

 

Preferred:

o Scripting Experienceo MCSE (Server Infrastructure) or MCSA Certifications

 

More About Working at TriWest Healthcare Alliance

We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Team members work in one of our state-of-the-art facilities. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

  • Medical, dental and vision coverage
  • Generous paid time off
  • 401(k) Retirement Savings Plan (with matching)
  • Short-term and long-term disability, basic life, and accidental death and dismemberment insurance TriWest Healthcare Alliance is an equal employment opportunity employer. All qualified applicants are considered for employment, without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic made unlawful by applicable federal, state, or local laws.

 

Equal Opportunity Employer

TriWest Healthcare Alliance is an equal employment opportunity employer. All qualified applicants are considered for employment, without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic made unlawful by applicable federal, state, or local laws.

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