TriWest Healthcare Alliance

Crisis Clinical - Web Based

Recruiting Location Phoenix, AZ
ID 2020-3151


This Position is located in Phoenix, AZ


Crisis Clinical – Web Based at TriWest Healthcare Alliance


Taking Care of Our Nation’s Veterans.

It’s Who We Are. It’s What We Do.


Do you have a passion for serving those who served?


Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!


Our job is to make sure that America’s heroes get connected to health care in the community.


At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.


Are you our next Crisis Clinical – Web Based?


TriWest Crisis Clinical – Web Based:


Provides crisis intervention counseling and referral services for DSPO beneficiaries and other eligible beneficiaries through the 24-hour Behavioral Health crisis line.  Conducts telephone triage for crisis calls and provides appropriate documentation for those calls.

  • Assesses the nature of calls to determine crisis severity.
  • Intervenes in crises to facilitate availability of appropriate service.
  • Locates appropriate service and links caller with the service.
  • Ensures that appropriate documentation is available for follow-up.
  • Identifies and refers potential quality issues and fraud and abuse cases.
  • Willing and able to perform other duties as assigned.
  • Regular and reliable attendance is required.


Are you qualified?

  • Are you a Veteran, family member of a Veteran, a friend of a Veteran, or passionate about helping Veterans?
  • Are you a Registered Nurse or LCSW, LPC, or LMFT with a current unrestricted license to practice independently from a licensing agency?
  • Do you have 3+ years Behavioral Health clinical practice?
  • Do you have 2+ years military health care experience?


  • Do you have Master’s degree in behavioral health or related field?
  • Do you have Experience with Military and/or Veterans?
  • Do you have Experience on a 24/7 crisis line?
  • Do you have Prior military service?


More about Working at TriWest Healthcare Alliance

We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

  • Medical, dental and vision coverage
  • Generous paid time off
  • 401(k) Retirement Savings Plan (with matching)
  • Short-term and long-term disability, basic life, and accidental death and dismemberment insurance 

Equal Opportunity Employer

TriWest Healthcare Alliance is an equal employment opportunity employer. All qualified applicants are considered for employment, without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic made unlawful by applicable federal, state, or local laws.


Are you ready to make a difference in the lives of our nation’s heroes?


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