TriWest Healthcare Alliance

  • Manager, IT Business & Resourc

    Recruiting Location Phoenix, AZ
    ID 2019-2826
  • Overview

    Manager, IT Business & Resource Management at TriWest Healthcare Alliance


    Taking Care of Our Nation’s Veterans.

    It’s Who We Are. It’s What We Do.


    Do you have a passion for serving those who served?


    Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!


    Our job is to make sure that America’s heroes get connected to health care in the community.


    At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.


    Are you our next Manager, IT Business & Resource Management?


    Do you find satisfaction in managing IT business operations  to include vendors, contracts, budget, and assets? Do you enjoy supporting on time, within budget and quality delivery of all IT projects/programs, change & risk management controls, and metrics? Do you thrive on challenge and take your responsibilities seriously? Are you looking for a job that is meaningful and rewarding?


    If you enjoy problem solving, building account relationships, and delivering customer service in a collaborative environment, we have a position for you.



    TriWest Manager, IT Business & Resource Management:

    Knowledge of the technology impacts on business strategic direction enabling definition and integration of technical plans supporting the enterprise business functions.

    • Responsible for vendor related communication and be a functional bridge between internal teams and the vendor, help Senior management and their teams meet their strategic and tactical objectives in their use of the vendor technologies, promoting of vendor products, roadmaps and events. Managing problem escalation, vendor agreements, purchases and reporting.
    • Evaluate and recommend potential new vendors using the criteria established in the company.
    • Support vendor agreements/contracts in collaboration with the other departments.
    • Manage and oversee the vendor relationship, contracts and delivery of services. Monitor and analyze costs, performance, identify and manage risks and escalate potential issues.
    • Manage overall vendor performance – including variance analysis and acting as an escalation point in event of non-performance.
    • Effectively document and communicate potentially high impact issues to Senior Management as necessary and work towards timely and effective resolution of vendor issues.
    • Maintains records and control of property owned by company, vendors, contractors, and government agencies. Conducts inventories; arranges disposal of obsolete or no-longer-required items.
    • Administers property control program activities to ensure continual accountability of company, government, or associate contractor, property and assets in accordance with applicable corporate policy or government regulations.
    • Maintains property accountability records and determines condition and arranges disposal of surplus or obsolete material or equipment.
    • Defines, tracks and reports on service desk and other IT performance metrics.


    Are you qualified?

    • Are you a Veteran, family member of a Veteran, a friend of a Veteran, or passionate about helping Veterans?
    • Do you have a Bachelor's Degree in Business, Finance or other related field, or equivalent experience?
    • How about 7+ years of related operational experience, to include managing vendors, contracts and assets, staffing analysis and budget analysis?
    • Do you have experience with demand forecasting and establishing and evaluating performance and metrics?
    • Are you experienced in the IT business office experience?

    More About Working at TriWest Healthcare Alliance

    We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Team members work from home or in one of our state-of-the-art facilities. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

    • Medical, dental and vision coverage
    • Generous paid time off
    • 401(k) Retirement Savings Plan (with matching)
    • Short-term and long-term disability, basic life, and accidental death and dismemberment insurance 

    Equal Opportunity Employer

    TriWest Healthcare Alliance is an equal employment opportunity employer. All qualified applicants are considered for employment, without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic made unlawful by applicable federal, state, or local laws.


    Are you ready to make a difference in the lives of our nation’s heroes?


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